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Not able to validate the text phone

Hi , we are trying to configure the SMS service   for the AT & T   service provider . we already configure the tap provider details  &  user service provider detailswhile validating  the device...

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Enterprise User/Mobile Access User

With respect to licensing, when is a mobile access user license required and consumed; what defines mobile access, and how is it related or associated to an enterprise user license ( if at all )?

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Want to monitor temperature, moisture, doors and more?

Say "hi" to Twine:  Twine is a neat little project that started on Kickstarter. Definitely go to their web site and read up on it. Their current notification options are email, SMS, LED blinking and...

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The Sentinel service failed to start

Hi all, Just did a fresh install on my Windows Server 2003 R2 SP2 x86-64 system (all patched till today).Installed the xMatters 4.1 with all new and shiny installer (xm410-Windows-Win32(NewInstaller...

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After Upgrade from 4.0 to 4.1 - Transaction logs swelling to over 10 GB at...

Upgraded from 4.0.0 to 4.1.0 (Patch 11). Database is Microsoft SQL Server 2008.  Our database transaction logs fill to maximum disk capacity (9GB) every night between 11 and 12. After it does this the...

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Simple Response from a eMail Accept or Reject Link

Greetings Folks,  I am trying to implement a requirement which a user will click a link from the email content and his response will be accepted and a webpage will throw a message saying that your...

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format() - empty string rendered as "null"

I'm rendering various details from an event in html along the lines of the default integration, but some of them have been coming out as the string "null". If my event XML includes values it's fine,...

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ISAPI_redirect is not working on Windows 2008 R2

Hi, We installed xmatters alarmpoint 4.1.0 build.696 on Windows 2008 R2 VM node.Alarmpoint installed succesfully and the jetty web server is accessible with the default url...

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Mobile xM app for on premise environments?

Hi community and xM peeps,  I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...

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Invalid Content-Type:text/html. Is this an error message instead of a SOAP...

We are setting up our integration to HP Service Manager.  We have our AP webservices fronted by IIS in order to enfoce SSL as well as in our prod environment let the webservcies be load balanced along...

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Helpful Tip: Secure cookies in IIS 7(7.5)

Well I've asked a ton of questions but now it's time to contribute.  We are fronting Alarmpoint with IIS 7.5 on Windows 2008 servers.  Our security folks around here like to dig into everything and one...

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Messaging Response not working

Hello,We are on 5.0.10 version. After the installation, we completed the data migration.Now once I send a message to Email Device and respond to it, below message is shown in the logs: Could not locate...

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Simple Response from a eMail Accept or Reject Link

Greetings Folks,  I am trying to implement a requirement which a user will click a link from the email content and his response will be accepted and a webpage will throw a message saying that your...

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Database question for xMatters v 4

The Alarmpoint database has a few hundred tables.  Is there a master index of what the tables contain?  The name "Audit_NTFN_EVS" is not self evident to me what it contains, as are most the table...

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xMatters Version 5 - Merged Administration Accounts

Hello, Can somebody tell me if its possible to merge the Administrator accounts in Version 5? I am trying to build a generic device engine and its VERY frustrating having to switch between logins to...

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Is there any way to restore deleted supervisior?

Hello Everone, This is my 1st thread on community site.Is there any way I can restored deleted supervisior? Thanks in Advance. HP

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BMC Impact Manager and xMatters Integration

Quick question for everyone.  In the documentation for integration between BMC Impact Manager 7.x and xMatters it discussed BMC Impact Web Services Server 2.2 or later.  How can I verify that this web...

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xMatters and Maximo

Hello i would like to know if there a guide in order to integrate IBM Maximo with xMatters.  Thank you very much for your Help. Have a nice day

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Want to monitor temperature, moisture, doors and more?

Say "hi" to Twine:  Twine is a neat little project that started on Kickstarter. Definitely go to their web site and read up on it. Their current notification options are email, SMS, LED blinking and...

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How to change the format of browser content?

Hi, We have installed xMatters 5.0.8 with SCOM and BPPM integrations.We have added additional values to the integration, changed the EMAIL and SMS content to our needs and now i have tried to change...

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