APSDI:Alarmpoint Integration console in Remedy is Showing inactive alerts
Hi ,APSDI:Alarmpoint Integration console in remedy states the console has Currently active Alarmpoint actions, but i see the console is also showing the Externally Terminated alerts in the Console....
View ArticleRestrict the number of events Java Client processes
Hello,Is there way for us to limit the number of events that Java Client(4.1) processes for a particular integration?For example, say we want to limit that only 100 events/min. are processed by Java...
View ArticleMobile xM app for on premise environments?
Hi community and xM peeps, I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...
View ArticleSIP registration fails with SIP/2.0 404 Not found on Avaya
May 12, 2011 12:45 PM (in response to Nick DeSimone) SIP registration fails with SIP/2.0 404 Not found Hi Nick - I'm receiving 404 errors on our VM alarmpoint server too. We are not using Asterick,...
View ArticleLow disk space in Alarmpoint Server
Hi All, Currently we are facing low disk space in the alarmpoint server. The disk drive is 273 GB and in that SQLData folder is consuming 272Gb. Because of this we are unable to open the...
View ArticleDeadlocks / Deadlocked
In my application server logs, I'm seeing a lot of entries such as: 2012-05-17 16:57:02,130 [NotificationDispatcherInternalEventTimer] ERROR - - Transaction (Process ID 192) was deadlocked on lock...
View ArticleHow to Identify if all the service providers of a text meassage is working
Team,How to Identify if all the service providers of a text meassage is working.some Service providers are not working but when validating hte device , the notificatio/event report shows as...
View ArticleSync Production Data to QA and Dev
Hello all- With out new 5.1 On Premise environment I would like to keep our QA and Dev environments "in sync" with Production. With "in sync" I mean people and group data. I need to have a disaster...
View ArticleISAPI_redirect is not working on Windows 2008 R2
Hi, We installed xmatters alarmpoint 4.1.0 build.696 on Windows 2008 R2 VM node.Alarmpoint installed succesfully and the jetty web server is accessible with the default url...
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Want to monitor temperature, moisture, doors and more?
Say "hi" to Twine: Twine is a neat little project that started on Kickstarter. Definitely go to their web site and read up on it. Their current notification options are email, SMS, LED blinking and...
View ArticleInvalid Content-Type:text/html. Is this an error message instead of a SOAP...
We are setting up our integration to HP Service Manager. We have our AP webservices fronted by IIS in order to enfoce SSL as well as in our prod environment let the webservcies be load balanced along...
View ArticleBMC ProactiveNet (BPPM), anyone?
A number of clients have contacted the Client Assistance Team to find out if we have a BMC BPPM integration. What folks don't always realize is BPPM is built on BEM, so you should just be able to use...
View ArticleNeospeech VW Kate x32 not compatible with xM 5.0.9 x64 on Windows Server 2008...
EnvironmentOS: Windows Server 2008x64xM: 5.0.9 (installed using the x64 installer)Neospeech 3.11.1 (downloaded from community site, assume it's 32 bit version)Issue:After installing Neospeech and...
View ArticleCan we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
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Disaster Recovery does not work for Webserver
Hi all, On Customer Site we have installed xM 5.0.6.Phys. Server 1: WebServer + ApplServerPhys. Server 2: WebServer + ApplServerPhys. Server 3: MSSQL DatabasePhys. Server 4: MSSQL DR Database2 BMC...
View ArticleSMPP: Sending failed. Error: 3 - Invalid Command ID
Hi there, anyone ever encounter this error message and what does it mean and how to fix it? The AlarmPoint Health Monitor on node ASNODE1 (IP-Address) has detected that the Netsize SMPP Provider...
View ArticleMobile xM app for on premise environments?
Hi community and xM peeps, I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...
View ArticleIntegrating to Lotus Notes fronted by IIS?
Hi Guys, Has anyone had this problem before? I'd like to integrate directly to the Domino servers but the notes team front notes with IIS. IIS runs on port 80 and forwards traffic to the port notes...
View ArticleInternet Explorer Compatibility
According to the xMatters 5.1 documentation: Web BrowsersxMatters supports Microsoft Internet Explorer 7 and 8, Mozilla Firefox 3 and higher, and Google Chrome 13 and higher.Note: xMatters can be used...
View ArticleSIP registration fails with SIP/2.0 404 Not found on Avaya
May 12, 2011 12:45 PM (in response to Nick DeSimone) SIP registration fails with SIP/2.0 404 Not found Hi Nick - I'm receiving 404 errors on our VM alarmpoint server too. We are not using Asterick,...
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