We are setting up our integration to HP Service Manager. We have our AP webservices fronted by IIS in order to enfoce SSL as well as in our prod environment let the webservcies be load balanced along with the user interface.
It HP Service Manager in the AlarmPointConfig if we use:
https://our.host.name/api/services/AlarmPointWebService
We get the notorious INVALID_WEB_SERVICES_VERSION
So following the instructions from this site and the consultants we are working with, we changed it to use
https://our.host.name/api/services/xmatters-4.1.6
SM gets an error:
Error calling method: doSoapRequest in class:com/hp/ov/sm/server/utility/SoapClient Exception (com.sun.xml.messaging.saaj.SOAPExceptionImpl: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Invalid Content-Type:text/html. Is this an error message instead of a SOAP response?)
I am trying to track this down, is the xmatter-4.1.6 not giving the valid content type for SOAP?