Restrict the number of events Java Client processes
Hello,Is there way for us to limit the number of events that Java Client(4.1) processes for a particular integration?For example, say we want to limit that only 100 events/min. are processed by Java...
View ArticleSync Production Data to QA and Dev
Hello all- With out new 5.1 On Premise environment I would like to keep our QA and Dev environments "in sync" with Production. With "in sync" I mean people and group data. I need to have a disaster...
View ArticleHow to use FindPersons with lastName and firstName?
Hi, This is probably a very simple question, but I'm new to AlarmPoint. I would appreciate your help! I'm using the Web Services Component. I want to search for a person by lastName and firstName. The...
View ArticleMobile xM app for on premise environments?
Hi community and xM peeps, I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...
View ArticleSimple Response from a eMail Accept or Reject Link
Greetings Folks, I am trying to implement a requirement which a user will click a link from the email content and his response will be accepted and a webpage will throw a message saying that your...
View ArticleService now integration data synchronization with Alarmpoint
hi, i am trying to perform the data sync from service now to alarmpoint . We are getting some error message. soapResponse: <faultstring>The endpoint reference (EPR) for the Operation not found is...
View ArticleCA Spectrum - Subscription Panel Issue
Hello All, Im working on an xMatters inetgration with CA Spectrum and am having an issue with the lookups for the Subscription Panel. Both MNAME and and MTYPE Values are lookups and the panel has the...
View ArticleTransport failed in SMPP engine and alerts
Hello, we have a failing requests since a few weeks now. We've been previously working with v4.0.0 Patch 010. Now updated to Patch 017 advised by xMatters. But we still have SMPP failures. I was...
View ArticlexMatters 4.1 --> 5.x Upgrade and Migration
We're going to embark on upgrading our environment to xMatters 5.x by installing a new xMatters 5.x system and migrating our 4.1 data to the new system.Our environment is setup using Windows and MS...
View ArticlexM4.1 NODE COMMUNICATION EXCEPTION
Hi All, Sorry for the caps, I just copied the error text in the subject... Can anyone help me in the right direction about the NODE COMMUNICATION EXCEPTION error? I just installed two xMatters 4.1...
View ArticleSync Production Data to QA and Dev
Hello all- With out new 5.1 On Premise environment I would like to keep our QA and Dev environments "in sync" with Production. With "in sync" I mean people and group data. I need to have a disaster...
View ArticleJVM option -Xss | Set Thread Stack Size
Has anyone adjusted this value for their xMatters JVMs?Does xMatters have a minimum value for this setting? On Windows 2008 R2 x64 with 4GB of RAM and xMatters Web Server the ONLY application installed...
View ArticleBug with the handling of international Area Code in xMatters 5 when sending SMS?
Hello, Is there a known bug with the handling of international Area Code in xMatters 5 ? Or should I open a case? We have the problem that the + is not sent with the number to our Provider (see the...
View ArticlexMatters 4.1 --> 5.x Upgrade and Migration
We're going to embark on upgrading our environment to xMatters 5.x by installing a new xMatters 5.x system and migrating our 4.1 data to the new system.Our environment is setup using Windows and MS...
View ArticleCA Spectrum - Subscription Panel Issue
Hello All, Im working on an xMatters inetgration with CA Spectrum and am having an issue with the lookups for the Subscription Panel. Both MNAME and and MTYPE Values are lookups and the panel has the...
View ArticlexM4.1 NODE COMMUNICATION EXCEPTION
Hi All, Sorry for the caps, I just copied the error text in the subject... Can anyone help me in the right direction about the NODE COMMUNICATION EXCEPTION error? I just installed two xMatters 4.1...
View ArticleBug with the handling of international Area Code in xMatters 5 when sending SMS?
Hello, Is there a known bug with the handling of international Area Code in xMatters 5 ? Or should I open a case? We have the problem that the + is not sent with the number to our Provider (see the...
View ArticlexMatters Integration with Cisco Unified Communications Manager v8.5
I am currently working on a project that requires xMatters to integration with Cisco Unified Communications Manager v8.5. This is not currently a version of CUCM with which xMatters is certified to...
View ArticleMonitoring the IA
A couple of days ago, our main ticketing system IA lost connectivity with xMatters and (for some reason - a separate question/investigation) didn't recover. A Health Monitor email/alert was generated,...
View ArticleError - 9130: Error encountered while executing a Web Service for ()
Hi, "Error - 9130: Error encountered while executing a Web Service for ()" this is displayed in the Short Description field of Remedy's form 'XM:Event Injection' whenever i create an incident record....
View Article