Restrict the number of events Java Client processes
Hello,Is there way for us to limit the number of events that Java Client(4.1) processes for a particular integration?For example, say we want to limit that only 100 events/min. are processed by Java...
View ArticleMonitoring the IA
A couple of days ago, our main ticketing system IA lost connectivity with xMatters and (for some reason - a separate question/investigation) didn't recover. A Health Monitor email/alert was generated,...
View ArticleWebService Response validation errors
when doing AddEvent and validating the response in Java or Soap UI get the following error. Any idea why is that? WSDL :...
View ArticleISAPI_redirect is not working on Windows 2008 R2
Hi, We installed xmatters alarmpoint 4.1.0 build.696 on Windows 2008 R2 VM node.Alarmpoint installed succesfully and the jetty web server is accessible with the default url...
View ArticleInvalid Content-Type:text/html. Is this an error message instead of a SOAP...
We are setting up our integration to HP Service Manager. We have our AP webservices fronted by IIS in order to enfoce SSL as well as in our prod environment let the webservcies be load balanced along...
View ArticleCan we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
View ArticlexM REST API and Service Now
Hi hi! Has anyone done any REST calls to a Rev Engine from Service Now and have any code they would be willing to share? If not share code, any tips, tricks and gotchas you can share? Thanks and Happy...
View ArticleError - 9130: Error encountered while executing a Web Service for ()
Hi, "Error - 9130: Error encountered while executing a Web Service for ()" this is displayed in the Short Description field of Remedy's form 'XM:Event Injection' whenever i create an incident record....
View ArticleHow do I add commas between the letters of the hostname variable
I'm wondering how I add commas between each letter of hostname variable. My current script it below. I need to add commas to slow down the spelling of the hostname when xMatters spells the hostname...
View ArticleVMWare Vcenter Operations?
Hi hi! Has anyone done an integration to VMWare Vcenter Operations of any version, or have any gotchas they'd be willing to share?
View ArticleMessaging Response not working
Hello,We are on 5.0.10 version. After the installation, we completed the data migration.Now once I send a message to Email Device and respond to it, below message is shown in the logs: Could not locate...
View ArticleHow to handle notifications / page-outs to multiple groups simultaneously?
We have just started on our journey of using xMatters to help improve our on-call management and communications. Instead of boring you with details on our set up and usage, I will dive right into a use...
View ArticleError with OM and alarmpoint integration
Hi I have installed HP OM 9 an it is integrated with alarmpoint but I have this error, and dont have event in alarmpoint, everyone cab help me? thaks 2012-01-16 18:02:26,903 [Thread-23] ERROR - The...
View ArticleAPSDI:Alarmpoint Integration console in Remedy is Showing inactive alerts
Hi ,APSDI:Alarmpoint Integration console in remedy states the console has Currently active Alarmpoint actions, but i see the console is also showing the Externally Terminated alerts in the Console....
View ArticleClik here to view.
Smartphone E-mail display?
How do you setup the e-mail client on a smartphone to display the image and tables correctly? The E-mail Verification e-mail is displayed correctly when viewed in Outlook and BlackBerry phone, but on...
View ArticleNeospeech VW Kate x32 not compatible with xM 5.0.9 x64 on Windows Server 2008...
EnvironmentOS: Windows Server 2008x64xM: 5.0.9 (installed using the x64 installer)Neospeech 3.11.1 (downloaded from community site, assume it's 32 bit version)Issue:After installing Neospeech and...
View ArticleCan we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
View ArticleHow to Identify if all the service providers of a text meassage is working
Team,How to Identify if all the service providers of a text meassage is working.some Service providers are not working but when validating hte device , the notificatio/event report shows as...
View ArticlexM REST API and Service Now
Hi hi! Has anyone done any REST calls to a Rev Engine from Service Now and have any code they would be willing to share? If not share code, any tips, tricks and gotchas you can share? Thanks and Happy...
View ArticleIdentify invalid user
Hello All,Looking for some help.We have scenario where in, if the Recipient is invalid, we need to take some action accordingly out side of xMatters.Based on the below code, line 3 throws error since...
View Article