Hi,
"Error - 9130: Error encountered while executing a Web Service for ()" this is displayed in the Short Description field of Remedy's form 'XM:Event Injection' whenever i create an incident record.
Anyone encountered the same error when integrating xmatters to bmc incident management 7.6.04?
I followed the guides with all the patch to the latest.
Alarmpoint web service is ok and the integration agent are all working fine.
Below is the error log from bmc inc mgmt:
Mon Aug 20 23:01:00 2012 390603 : The SQL database operation failed. : The statement has been terminated.Cannot insert the value NULL into column 'C8', table 'ARSystem.dbo.T3664'; column does not allow nulls. UPDATE fails. (SQL Server 515) (ARERR 552)
Mon Aug 20 23:01:00 2012 390603 : Error encountered while executing a Web Service : Couldn't find an appropriate operation for XML QName {http://www.xmatters.com/apia_http_bmcremedy/}TriggerRequest (ARERR 9130)
Any help?
Thanks!
Luis