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format() - empty string rendered as "null"
I'm rendering various details from an event in html along the lines of the default integration, but some of them have been coming out as the string "null". If my event XML includes values it's fine,...
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Blank emails
Hello community... I have seen this problem pop up from time to time and I'm curious who else has run into it and what we might be able to do about it. We are getting completely blank emails sent...
View ArticleCopy User & Group Data from Production to Test Environment
Has anyone found a good way to perform this task? Is it something others would find useful that xMatters should create? I am thinking of accomplishing this with DataSync. Using SQL Server linked server...
View ArticleTotal Notification sent per event with respect to Group
Hello, Would it be possible to retrieve a report of total notification send from xMatters per event with respect to any group via GUI. Kindly help me to generate this report if possible. Regards, Sunita
View ArticlexMatters Version 5 - Merged Administration Accounts
Hello, Can somebody tell me if its possible to merge the Administrator accounts in Version 5? I am trying to build a generic device engine and its VERY frustrating having to switch between logins to...
View ArticleError with OM and alarmpoint integration
Hi I have installed HP OM 9 an it is integrated with alarmpoint but I have this error, and dont have event in alarmpoint, everyone cab help me? thaks 2012-01-16 18:02:26,903 [Thread-23] ERROR - The...
View ArticleAPSDI:Alarmpoint Integration console in Remedy is Showing inactive alerts
Hi ,APSDI:Alarmpoint Integration console in remedy states the console has Currently active Alarmpoint actions, but i see the console is also showing the Externally Terminated alerts in the Console....
View ArticlexMatters Integration with Cisco Unified Communications Manager v8.5
I am currently working on a project that requires xMatters to integration with Cisco Unified Communications Manager v8.5. This is not currently a version of CUCM with which xMatters is certified to...
View ArticleSending SMS through xMatters
Hello All,Currently we are sending SMS over SMTP but trying to look for any SMS aggregator that we can use insteading of sending it over SMTP.Is there anyone who is using SMS aggregator like...
View ArticleHow to Identify if all the service providers of a text meassage is working
Team,How to Identify if all the service providers of a text meassage is working.some Service providers are not working but when validating hte device , the notificatio/event report shows as...
View ArticleCan we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
View ArticlesoapUI submitAPXML problem
I'm trying to submit an apxml request to my ping integration service through soapUI and each time I'm getting this error: <faultstring>java.lang.IllegalArgumentException: Unrecognized APXML...
View ArticleDeveloper IDE
Where is the IDE software? After installing xmatters I searched for and did not find the developer-ide.zip file. Does anyone know where the archive folder lives after installing xmatters?from the...
View ArticleVirtualization and SIP
This is probably directed at an Xpert, but can anyone speak to the specific resource-contention issues that can cause problems with SIP calls on virtual environments? Has anyone attempted it and...
View ArticleMessaging Response not working
Hello,We are on 5.0.10 version. After the installation, we completed the data migration.Now once I send a message to Email Device and respond to it, below message is shown in the logs: Could not locate...
View ArticleGetting xMatters application monitored?
How can I get my xMatters application monitored? In my company we user xMatters 5 for notification purpose and we also have HP OVO for monitoring purposes. I want to use HP OVO to monitor xMatters 5....
View ArticleCan we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
View ArticleChange JSESSIONID cookie name
We are running into issues where other apps who also use JSESSIONID as their cookie name are interfering with xMatters. I want to change the name of our cookies to something like XMP_JSESSIONID...
View ArticleDeadlocks / Deadlocked
In my application server logs, I'm seeing a lot of entries such as: 2012-05-17 16:57:02,130 [NotificationDispatcherInternalEventTimer] ERROR - - Transaction (Process ID 192) was deadlocked on lock...
View ArticleSIP registration fails with SIP/2.0 404 Not found on Avaya
May 12, 2011 12:45 PM (in response to Nick DeSimone) SIP registration fails with SIP/2.0 404 Not found Hi Nick - I'm receiving 404 errors on our VM alarmpoint server too. We are not using Asterick,...
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