Java Client issues (Service Desk Integration)
I'm having some issues with the Service Desk integration agent. We seem to get timout and out of memory errors with java when Service Desk has to push a lot of incidents through. Does anyone know a way...
View ArticleHow to Identify if all the service providers of a text meassage is working
Team,How to Identify if all the service providers of a text meassage is working.some Service providers are not working but when validating hte device , the notificatio/event report shows as...
View ArticleCopy User & Group Data from Production to Test Environment
Has anyone found a good way to perform this task? Is it something others would find useful that xMatters should create? I am thinking of accomplishing this with DataSync. Using SQL Server linked server...
View ArticleSIP registration fails with SIP/2.0 404 Not found on Avaya
May 12, 2011 12:45 PM (in response to Nick DeSimone) SIP registration fails with SIP/2.0 404 Not found Hi Nick - I'm receiving 404 errors on our VM alarmpoint server too. We are not using Asterick,...
View ArticleCan we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
View ArticleCopy User & Group Data from Production to Test Environment
Has anyone found a good way to perform this task? Is it something others would find useful that xMatters should create? I am thinking of accomplishing this with DataSync. Using SQL Server linked server...
View ArticleJava Client issues (Service Desk Integration)
I'm having some issues with the Service Desk integration agent. We seem to get timout and out of memory errors with java when Service Desk has to push a lot of incidents through. Does anyone know a way...
View ArticleHow to Identify if all the service providers of a text meassage is working
Team,How to Identify if all the service providers of a text meassage is working.some Service providers are not working but when validating hte device , the notificatio/event report shows as...
View Articleforce password change in first login in AlarmPoint
Hi Urgent help required in addressing the below issue, Do we have an option to set force password change in login page for AlarmPoint users at first login? We want an option to force password change...
View ArticleTransfer Data from Telalet
Hello all, I am looking for someone that might have switched from telalert to xMatters? What I am looking for is a way to get the data from telalert to xMatters like the groups and divisions and...
View ArticleMessaging Response not working
Hello,We are on 5.0.10 version. After the installation, we completed the data migration.Now once I send a message to Email Device and respond to it, below message is shown in the logs: Could not locate...
View ArticleMobile xM app for on premise environments?
Hi community and xM peeps, I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...
View ArticleIs there any way to restore deleted supervisior?
Hello Everone, This is my 1st thread on community site.Is there any way I can restored deleted supervisior? Thanks in Advance. HP
View ArticleEmployees with the same name
My company is large, as we have over 35,000 active employees.Inevitability we end up with employees with the same name. This creates a problem for us quite often when people accidentally select the...
View ArticlexM REST API and Service Now
Hi hi! Has anyone done any REST calls to a Rev Engine from Service Now and have any code they would be willing to share? If not share code, any tips, tricks and gotchas you can share? Thanks and Happy...
View ArticleGetting xMatters application monitored?
How can I get my xMatters application monitored? In my company we user xMatters 5 for notification purpose and we also have HP OVO for monitoring purposes. I want to use HP OVO to monitor xMatters 5....
View ArticleInternet Explorer Compatibility
According to the xMatters 5.1 documentation: Web BrowsersxMatters supports Microsoft Internet Explorer 7 and 8, Mozilla Firefox 3 and higher, and Google Chrome 13 and higher.Note: xMatters can be used...
View ArticleVirtualization and SIP
This is probably directed at an Xpert, but can anyone speak to the specific resource-contention issues that can cause problems with SIP calls on virtual environments? Has anyone attempted it and...
View ArticleJVM option -Xss | Set Thread Stack Size
Has anyone adjusted this value for their xMatters JVMs?Does xMatters have a minimum value for this setting? On Windows 2008 R2 x64 with 4GB of RAM and xMatters Web Server the ONLY application installed...
View ArticleIs there any way to restore deleted supervisior?
Hello Everone, This is my 1st thread on community site.Is there any way I can restored deleted supervisior? Thanks in Advance. HP
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