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Messaging Response not working

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Hello,

We are on 5.0.10 version. After the installation, we completed the data migration.

Now once I send a message to Email Device and respond to it, below message is shown in the logs:

 

Could not locate the notification key in response. This is a normal situation if short sms is configured, else the response will not be processed. Configured Key: XMkey %Notification Key%.. Device Response: <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="

 

In the reports, I dont see response being logged.

Everything works fine in 4.1 version.

 

Any help on this?

 

Thanks

Rohit


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