CA SDM 12.5 IA add a Group Predicate
Hi all,I wish to add a predicate for a Group name as defined in CA SDM, the reason I want to do this I want people to subscribe to Tickets that are a certain Priority that are Transferred to their...
View ArticleNNMi - XMatters Integration Failure
Greetings,Been having some difficulty lately with the NNMi-XMatters integration. Everything is truly basic and as close to OOTB as your gonna get. But at one point it did actually work. Using NNMi...
View ArticlexMatters 5.0.9: voice utilities need to be installed?
Just installed a new Phone Device Engine on our newly installed xMatters 5.0.9 environment. When attempting to start the Phone Device Engine, the device's log file shows an error reading:"ERROR - -...
View ArticleUsers I Supervise
Hello All,I’m in the beginning stages of learning and configuring xMatters and I’m a little confused on “Group Supervisors” and “Users I Supervise”. If a user is made the Supervisor of a group, should...
View ArticleNNMI Null Events
Greetings,Wondered if anyone had experienced similar issues with HP Network Node Manager 9.01 or such. When receiving a NNMI - XM notification alert, will receive periodic NULL events where every...
View ArticleThe Sentinel service failed to start
Hi all, Just did a fresh install on my Windows Server 2003 R2 SP2 x86-64 system (all patched till today).Installed the xMatters 4.1 with all new and shiny installer (xm410-Windows-Win32(NewInstaller...
View ArticleReport - User profile dump
Does anyone know how to export a list of all the users in (x)matters to include all the contact devices, times, groups, etc? Also, when using the "who's on duty" report, if you expand beyond one day...
View ArticleSplit Comma Delimited string in business scripts
Folks, I am trying to split the string in Xmatters business scripts .aps so that I will able to create a list in Business scripts and traverse through it. Please let me know if there is a way. Here is...
View ArticleHow to terminate active Notifications thro back end ..
Hi, we are using service now as management system and xmatters(alarmpoint) version 4.1 patch 9 Notification agent is down.. once we re-start the notification agent all the events are getting...
View ArticleControl-M integrations - Distributed vs Mainframe
Hey clients and xPerts! Does anyone have any experience with the BMC Control - M integration? And can anyone speak to Distributed vs Mainframe implemtations of Control -M and how the integration...
View ArticleCA Spectrum Model List Truncation
This is a continuation from the Spectrum Subscription Panel Thread http://community.xmatters.com/message/8095#8095 I'm creating a discussion as that one was splintering quite a bit. This issue was...
View ArticleHow to Add the Workgroup & first person to the workgroup
Hi,we are using the xmatters4.1 patch 8 and mangement system is service-now Actually we are trying to add 500 new groups & first contact person to the workgroup ..if we add thro front end...
View ArticleVirtual Phone Device Fails to Start
...this might be a bit esoteric given that my configuration is a bit unusual. I'm working with an instance of xMatters 5.0 running under VMWare. The installation is: xMatters Enterprise...
View ArticleCan we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
View ArticleHow do I send a notification to all recipients of an event that someone has...
The Problem/Goal: I need to send a follow-up email to all recipients of an event of who acknowledged the event. This way the original recipients of the event will know who the main contact is and...
View ArticleJVM option -Xss | Set Thread Stack Size
Has anyone adjusted this value for their xMatters JVMs?Does xMatters have a minimum value for this setting? On Windows 2008 R2 x64 with 4GB of RAM and xMatters Web Server the ONLY application installed...
View Articlejavax.mail.FolderNotFoundException: INBOX not found, help
hi folks, we are seeing this erro in our logs. we are using xm5.0.8 and using imap to our campus mail server. we can send and receive mail from xmatters, but would like to get these log entries to...
View ArticleReport - User profile dump
Does anyone know how to export a list of all the users in (x)matters to include all the contact devices, times, groups, etc? Also, when using the "who's on duty" report, if you expand beyond one day...
View ArticleBMC Impact Manager Integration for xMatters 5
Hello Everyone, Does anybody know when the BMC Impact Manager Integration for xMatters 5 will be available in connection with the integration Agent ? ThanksSimon
View ArticleProblems getting xmatters-4.1.10.wsdl to generate correctly in Eclipse
Hello All, I am attempting to write some JSP page interfaces against the xmatters web service interface. I have succesfully been able to load...
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