Error - 9130: Error encountered while executing a Web Service for ()
Hi, "Error - 9130: Error encountered while executing a Web Service for ()" this is displayed in the Short Description field of Remedy's form 'XM:Event Injection' whenever i create an incident record....
View ArticleSingle Sign On
For those of you running Single Sign On, how do you have it implemented? From my understanding, it appears you need a 3rd party product to use Single Sign On. SiteMinder seems to be the one xMatters...
View ArticleAlarmPoint Integration Agent 4.1.0
Hello Everyone, I am new to AlarmPoint Integration Agent and having few questions about it. 1) Where I have to install APIA i.e. on AlarmPoint Servers (Web or Application or Notification if they are...
View ArticleHelpful Tip: Secure cookies in IIS 7(7.5)
Well I've asked a ton of questions but now it's time to contribute. We are fronting Alarmpoint with IIS 7.5 on Windows 2008 servers. Our security folks around here like to dig into everything and one...
View ArticleDifferent email and push notificaiton formats
I would like to know if there is a way that we can send a notificaiton out to both Push and email where the content and format of the push and the email are different?
View ArticleSIP registration fails with SIP/2.0 404 Not found on Avaya
May 12, 2011 12:45 PM (in response to Nick DeSimone) SIP registration fails with SIP/2.0 404 Not found Hi Nick - I'm receiving 404 errors on our VM alarmpoint server too. We are not using Asterick,...
View ArticlexMatters Version 5 - Merged Administration Accounts
Hello, Can somebody tell me if its possible to merge the Administrator accounts in Version 5? I am trying to build a generic device engine and its VERY frustrating having to switch between logins to...
View ArticleCan we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
View ArticleFuture integrations
Hi there, I've created a poll in the Integrations space for customers and partners. Which xMatters integration would you like to see next? Please take a moment to leave some feedback if you have a...
View ArticleISAPI_redirect is not working on Windows 2008 R2
Hi, We installed xmatters alarmpoint 4.1.0 build.696 on Windows 2008 R2 VM node.Alarmpoint installed succesfully and the jetty web server is accessible with the default url...
View ArticleScenarios and web services?
I would like to initiate and check the status of Scenarios via Web Services.. is this possible? What capabilities exist today / planned for future, with regards to managing and control of scenarios via...
View ArticleOnline ticketing system for clients and partners!
Just received the note about an improved Community site and more importantly Online ticketing system. Awesome news.Kudos to those involved in getting this going. This will be extremely helpful from a...
View ArticleIA 5.0.6: JVM exited while loading the application.
Hey kids, I just downloaded the 5.0.6 Integration Agent and dropped it into a directory. I was able to install the windows service with the install_service.bat command, however, when I try to start...
View ArticleInternet Explorer Compatibility
According to the xMatters 5.1 documentation: Web BrowsersxMatters supports Microsoft Internet Explorer 7 and 8, Mozilla Firefox 3 and higher, and Google Chrome 13 and higher.Note: xMatters can be used...
View ArticleUpgrading the integration agent from v4.x to v5.x
In our workplace, we are running HP Operations Manager v9.10 on Solaris 10. We are using the enterprise version of xMatters 4.0.0 build.500 on Windows. We are currently using the older version of the...
View ArticleOne to many Event Domains
In xMatters, one to many Event Domains can be attached to an individual Script Package. On the Integration Agent side, is there an easy way to create one Integration Service that would let me specify...
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Disaster Recovery does not work for Webserver
Hi all, On Customer Site we have installed xM 5.0.6.Phys. Server 1: WebServer + ApplServerPhys. Server 2: WebServer + ApplServerPhys. Server 3: MSSQL DatabasePhys. Server 4: MSSQL DR Database2 BMC...
View ArticleInvalid Content-Type:text/html. Is this an error message instead of a SOAP...
We are setting up our integration to HP Service Manager. We have our AP webservices fronted by IIS in order to enfoce SSL as well as in our prod environment let the webservcies be load balanced along...
View ArticleService now integration data synchronization with Alarmpoint
hi, i am trying to perform the data sync from service now to alarmpoint . We are getting some error message. soapResponse: <faultstring>The endpoint reference (EPR) for the Operation not found is...
View ArticleDowntime (Planned or Unplanned) Solutions and/or Procedures
This was brought over from our old (user) community. This was originally posted by Mark Keisling: Wondering what possible solutions and/or procedures there are for xMatters Downtimes, whether they are...
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