Error - 9130: Error encountered while executing a Web Service for ()
Hi, "Error - 9130: Error encountered while executing a Web Service for ()" this is displayed in the Short Description field of Remedy's form 'XM:Event Injection' whenever i create an incident record....
View ArticleCA Spectrum Model List Truncation
This is a continuation from the Spectrum Subscription Panel Thread http://community.xmatters.com/message/8095#8095 I'm creating a discussion as that one was splintering quite a bit. This issue was...
View ArticleQuestion on BMC Event Manager Integration ( bmcimxap )
Dear all,has anyone tried to changed the BMC Impact Manager Integration in such way that if a recipient is notified, he or she can assign all pending notifications for him/her ? We were looking and...
View Articleapxml object reference?
I've checked the DevGuide and the IntegrationAgent guide, but I can't seem to find an object reference for the apxml object. I know that I can use certain ?methods?, eg: apxml.setValue()...
View ArticleIntegration Agent Password Authentication
I've already got a support ticket open for this, but figured I'd get the ball rolling on documenting the results so that others hopefully won't have to go through this. Essentially, it doesn't look...
View ArticleHow do I send a notification to all recipients of an event that someone has...
The Problem/Goal: I need to send a follow-up email to all recipients of an event of who acknowledged the event. This way the original recipients of the event will know who the main contact is and...
View ArticleIntegration with NNM 9.23
All, I have a question. We currently have NNMi 9.23 in our environment. I'm wondering if anyone has experience running the xMatters HP NNM 9.1 integration on NNM version 9.2x? Thanks,Michael StevensHP...
View ArticleEmail Subject & Message is not coming
Hi,I will be able to get email \ Phone notification,once i triggered the AddEvent webmethod from the AlarmPointWebService.But the problem is am not getting the other details like message,subject...
View Article"ATT TTS get all TTS engine name failed." On node start
Hey everyone, We have two notification servers that are not behaving. We are using the ATT natural voice engine as these are unix servers. When I run the ./node.sh start command, this error shows up...
View ArticleIs anyone using AEP (Advanced Email Parser) to forward emails to xMatters?
I'm curious to see if other organizations have had good or bad experiences using the technology... Thanks,Brandy
View ArticleNot able to send test message through alarm point.
Hello, We have AP integrated with HP OMW in our environment. We are unable to receive notifications from xMatters (AlarmPoint). What could be the reason for this? The integration is working fine and...
View ArticleInvalid Content-Type:text/html. Is this an error message instead of a SOAP...
We are setting up our integration to HP Service Manager. We have our AP webservices fronted by IIS in order to enfoce SSL as well as in our prod environment let the webservcies be load balanced along...
View ArticleNode stops sending email via MAPI
Because of our mail environment, we are sending mail to local company users using MAPI, which is fine except randomly it will stop sending email out and we end up getting: The AlarmPoint Health Monitor...
View ArticleSending SMS through xMatters
Hello All,Currently we are sending SMS over SMTP but trying to look for any SMS aggregator that we can use insteading of sending it over SMTP.Is there anyone who is using SMS aggregator like...
View ArticleJava Client issues (Service Desk Integration)
I'm having some issues with the Service Desk integration agent. We seem to get timout and out of memory errors with java when Service Desk has to push a lot of incidents through. Does anyone know a way...
View ArticleJVM option -Xss | Set Thread Stack Size
Has anyone adjusted this value for their xMatters JVMs?Does xMatters have a minimum value for this setting? On Windows 2008 R2 x64 with 4GB of RAM and xMatters Web Server the ONLY application installed...
View ArticleUsers I Supervise
Hello All,I’m in the beginning stages of learning and configuring xMatters and I’m a little confused on “Group Supervisors” and “Users I Supervise”. If a user is made the Supervisor of a group, should...
View ArticleCan we have separate Priority Threshold Definitions by Device?
I know there are only 3 priority threshold options HIGH, MEDIUM, LOW. However, can we have those 3 options equate to separate Priority Threshold Definitions by Device? For example...The Business...
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Blank emails
Hello community... I have seen this problem pop up from time to time and I'm curious who else has run into it and what we might be able to do about it. We are getting completely blank emails sent...
View ArticlexMatters Integration with Cisco Unified Communications Manager v8.5
I am currently working on a project that requires xMatters to integration with Cisco Unified Communications Manager v8.5. This is not currently a version of CUCM with which xMatters is certified to...
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