Can we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
View ArticleHelp needed to setup Alarmpoint to send email/SMS
Hi, i am new to Alarmpoint 4.10. I have a requirement to send email and SMS notifications via Alarmpoint. Can anyone advise how this can be configured? What are the external components such as mail...
View ArticleInternet Explorer Compatibility
According to the xMatters 5.1 documentation: Web BrowsersxMatters supports Microsoft Internet Explorer 7 and 8, Mozilla Firefox 3 and higher, and Google Chrome 13 and higher.Note: xMatters can be used...
View ArticleSend notification in Pager
Hi everyone, i integrate xMatters and BPPM, when i send a notification via BPPM the xMatters send a notification to an email but dont send a notification to a pager, those devices are active in my...
View ArticleAPSDI:Alarmpoint Integration console in Remedy is Showing inactive alerts
Hi ,APSDI:Alarmpoint Integration console in remedy states the console has Currently active Alarmpoint actions, but i see the console is also showing the Externally Terminated alerts in the Console....
View ArticleNot able to validate the text phone
Hi , we are trying to configure the SMS service for the AT & T service provider . we already configure the tap provider details & user service provider detailswhile validating the device...
View ArticlexMatters Integration with Cisco Unified Communications Manager v8.5
I am currently working on a project that requires xMatters to integration with Cisco Unified Communications Manager v8.5. This is not currently a version of CUCM with which xMatters is certified to...
View ArticlexMatters Version 5 - Merged Administration Accounts
Hello, Can somebody tell me if its possible to merge the Administrator accounts in Version 5? I am trying to build a generic device engine and its VERY frustrating having to switch between logins to...
View ArticleMobile xM app for on premise environments?
Hi community and xM peeps, I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...
View ArticleRestrict the number of events Java Client processes
Hello,Is there way for us to limit the number of events that Java Client(4.1) processes for a particular integration?For example, say we want to limit that only 100 events/min. are processed by Java...
View ArticleTransport failed in SMPP engine and alerts
Hello, we have a failing requests since a few weeks now. We've been previously working with v4.0.0 Patch 010. Now updated to Patch 017 advised by xMatters. But we still have SMPP failures. I was...
View ArticleHow to handle notifications / page-outs to multiple groups simultaneously?
We have just started on our journey of using xMatters to help improve our on-call management and communications. Instead of boring you with details on our set up and usage, I will dive right into a use...
View ArticleHow to Identify if all the service providers of a text meassage is working
Team,How to Identify if all the service providers of a text meassage is working.some Service providers are not working but when validating hte device , the notificatio/event report shows as...
View ArticleJSP to upload file for DataSync
I want to be able to upload a file (.csv export from excel) to the web server (Windows server w/IIS, also application node, also datasync node) so that I can run it thru my ETL (SSIS/DTS) and DataSync....
View ArticleChanging email address using DataSync
Hi All, I'm try to use datasync for some device changes. It is the first time I'm using the tool and I have done the following 1. Created an export XML with user, email, text_pager and text_phone...
View ArticleRestrict the number of events Java Client processes
Hello,Is there way for us to limit the number of events that Java Client(4.1) processes for a particular integration?For example, say we want to limit that only 100 events/min. are processed by Java...
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Integration Agent Shutdown
Hello...i have a problem with the integrattion agent... in the deceloper console appear Shutdown...thw log integration agent apper this... WARN - Unable to successfully send a heartbeat to primary...
View ArticleChanging email address using DataSync
Hi All, I'm try to use datasync for some device changes. It is the first time I'm using the tool and I have done the following 1. Created an export XML with user, email, text_pager and text_phone...
View ArticleHelpful Tip: Secure cookies in IIS 7(7.5)
Well I've asked a ton of questions but now it's time to contribute. We are fronting Alarmpoint with IIS 7.5 on Windows 2008 servers. Our security folks around here like to dig into everything and one...
View ArticleRestrict the number of events Java Client processes
Hello,Is there way for us to limit the number of events that Java Client(4.1) processes for a particular integration?For example, say we want to limit that only 100 events/min. are processed by Java...
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