JVM option -Xss | Set Thread Stack Size
Has anyone adjusted this value for their xMatters JVMs?Does xMatters have a minimum value for this setting? On Windows 2008 R2 x64 with 4GB of RAM and xMatters Web Server the ONLY application installed...
View ArticleIntegration Agent 5.1 and 5.0.10 web service
Hello,I am facing issue with making IA 5.1 work with 5.0.10 web service.In IAConfig.xml, if I set the web service to:http://<server>/api/services/xmatters-5.0.10 and then try to start the IA, I...
View ArticleHow to handle notifications / page-outs to multiple groups simultaneously?
We have just started on our journey of using xMatters to help improve our on-call management and communications. Instead of boring you with details on our set up and usage, I will dive right into a use...
View ArticleDeadlocks / Deadlocked
In my application server logs, I'm seeing a lot of entries such as: 2012-05-17 16:57:02,130 [NotificationDispatcherInternalEventTimer] ERROR - - Transaction (Process ID 192) was deadlocked on lock...
View ArticleTemporary Replacements
I have one of our directors asking me if xmatters can accomodate the following. The groups managed by this director want to be able to mark themselves "Out of the Office" instead of choosing a...
View ArticlexMatters Version 5 - Merged Administration Accounts
Hello, Can somebody tell me if its possible to merge the Administrator accounts in Version 5? I am trying to build a generic device engine and its VERY frustrating having to switch between logins to...
View ArticleTemporary Replacements
I have one of our directors asking me if xmatters can accomodate the following. The groups managed by this director want to be able to mark themselves "Out of the Office" instead of choosing a...
View ArticleIssues connecting to LDAP server
Hello,I'm getting the following errors, while trying to log on using my AD credentials, after stting up the LDAP connection. Find attached a screenshot of my LDAP connection settings. 2012-10-11...
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format() - empty string rendered as "null"
I'm rendering various details from an event in html along the lines of the default integration, but some of them have been coming out as the string "null". If my event XML includes values it's fine,...
View ArticleAlarmPoint Health Monitor has detected outbound-only communication
Issue on xMatters 4.1 Patch 019:Typical errors occurring in the AlarmPoint.txt. [HealthMonitorInternalEventTimer] ERROR - A system health event of type NODE_COMMUNICATION_EXCEPTION has been detected...
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Microsoft Systems Center 2012 Integration - SCOM
Happy Friday Everyone Does anyone know when the Microsoft Systems Center 2012 Integration will be available? Thanks,Brandy
View ArticleIs anyone using AEP (Advanced Email Parser) to forward emails to xMatters?
I'm curious to see if other organizations have had good or bad experiences using the technology... Thanks,Brandy
View ArticlexM4.1 NODE COMMUNICATION EXCEPTION
Hi All, Sorry for the caps, I just copied the error text in the subject... Can anyone help me in the right direction about the NODE COMMUNICATION EXCEPTION error? I just installed two xMatters 4.1...
View ArticleBug with the handling of international Area Code in xMatters 5 when sending SMS?
Hello, Is there a known bug with the handling of international Area Code in xMatters 5 ? Or should I open a case? We have the problem that the + is not sent with the number to our Provider (see the...
View ArticlexMatters 4.1 --> 5.x Upgrade and Migration
We're going to embark on upgrading our environment to xMatters 5.x by installing a new xMatters 5.x system and migrating our 4.1 data to the new system.Our environment is setup using Windows and MS...
View ArticlexMatters 5.0.9: voice utilities need to be installed?
Just installed a new Phone Device Engine on our newly installed xMatters 5.0.9 environment. When attempting to start the Phone Device Engine, the device's log file shows an error reading:"ERROR - -...
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Some notes about Integration Agent 4.1 patch 6
Hi everyone, Last week, we released IA 4.1 patch 6 (http://community.xmatters.com/docs/DOC-1725). Patch 6 was a major maintenance release that addressed several stability issues reported both here in...
View ArticleIssues connecting to LDAP server
Hello,I'm getting the following errors, while trying to log on using my AD credentials, after stting up the LDAP connection. Find attached a screenshot of my LDAP connection settings. 2012-10-11...
View ArticlexMatters Integration with Cisco Unified Communications Manager v8.5
I am currently working on a project that requires xMatters to integration with Cisco Unified Communications Manager v8.5. This is not currently a version of CUCM with which xMatters is certified to...
View ArticleOML 9 Integration
I'm looking to hear from anyone who has configured their OML 9 server to work with xMatters. I'm currently working on a project to drive event notification from our Operations Manager 9 on Linux using...
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