Deadlocks / Deadlocked
In my application server logs, I'm seeing a lot of entries such as: 2012-05-17 16:57:02,130 [NotificationDispatcherInternalEventTimer] ERROR - - Transaction (Process ID 192) was deadlocked on lock...
View ArticleIs anyone using AlarmPoint 4.1 and the Cisco SIP Gateway?
This was brought over from our old (user) community. This was originally posted by Shawne Pierson:
View ArticleRestrict the number of events Java Client processes
Hello,Is there way for us to limit the number of events that Java Client(4.1) processes for a particular integration?For example, say we want to limit that only 100 events/min. are processed by Java...
View ArticleBug with the handling of international Area Code in xMatters 5 when sending SMS?
Hello, Is there a known bug with the handling of international Area Code in xMatters 5 ? Or should I open a case? We have the problem that the + is not sent with the number to our Provider (see the...
View ArticleWriting Custom Panels
This was brought over from our old (user) community site. The original posting was by Ing. Ferry Bolhar Does someone have experience in writing custom panels, especially custom message panels?
View ArticleSIP registration fails with SIP/2.0 404 Not found on Avaya
May 12, 2011 12:45 PM (in response to Nick DeSimone) SIP registration fails with SIP/2.0 404 Not found Hi Nick - I'm receiving 404 errors on our VM alarmpoint server too. We are not using Asterick,...
View ArticleDeadlocks / Deadlocked
In my application server logs, I'm seeing a lot of entries such as: 2012-05-17 16:57:02,130 [NotificationDispatcherInternalEventTimer] ERROR - - Transaction (Process ID 192) was deadlocked on lock...
View ArticlexMatters 5.0.9: voice utilities need to be installed?
Just installed a new Phone Device Engine on our newly installed xMatters 5.0.9 environment. When attempting to start the Phone Device Engine, the device's log file shows an error reading:"ERROR - -...
View ArticlePerson/Group already notified in the email notification
Hello,Is there anyone who has implemented below functionality or any ideas on implementing this? Say there is a coverage with escalation in the order of A,B,C with delay of 5 min. between each....
View ArticleHow to handle notifications / page-outs to multiple groups simultaneously?
We have just started on our journey of using xMatters to help improve our on-call management and communications. Instead of boring you with details on our set up and usage, I will dive right into a use...
View ArticleIs anyone using AlarmPoint 4.1 and the Cisco SIP Gateway?
This was brought over from our old (user) community. This was originally posted by Shawne Pierson:
View ArticleWriting Custom Panels
This was brought over from our old (user) community site. The original posting was by Ing. Ferry Bolhar Does someone have experience in writing custom panels, especially custom message panels?
View ArticleJVM option -Xss | Set Thread Stack Size
Has anyone adjusted this value for their xMatters JVMs?Does xMatters have a minimum value for this setting? On Windows 2008 R2 x64 with 4GB of RAM and xMatters Web Server the ONLY application installed...
View ArticleDeadlocks / Deadlocked
In my application server logs, I'm seeing a lot of entries such as: 2012-05-17 16:57:02,130 [NotificationDispatcherInternalEventTimer] ERROR - - Transaction (Process ID 192) was deadlocked on lock...
View ArticleHow to terminate active Notifications thro back end ..
Hi, we are using service now as management system and xmatters(alarmpoint) version 4.1 patch 9 Notification agent is down.. once we re-start the notification agent all the events are getting...
View ArticleIssues connecting to LDAP server
Hello,I'm getting the following errors, while trying to log on using my AD credentials, after stting up the LDAP connection. Find attached a screenshot of my LDAP connection settings. 2012-10-11...
View ArticleTemporary Replacements
I have one of our directors asking me if xmatters can accomodate the following. The groups managed by this director want to be able to mark themselves "Out of the Office" instead of choosing a...
View ArticlexM4.1 NODE COMMUNICATION EXCEPTION
Hi All, Sorry for the caps, I just copied the error text in the subject... Can anyone help me in the right direction about the NODE COMMUNICATION EXCEPTION error? I just installed two xMatters 4.1...
View ArticleAbility to remove unused/unwated devices from subscription panel options
We are currently implementing our xMatters project and I was told today there's no way to remove unused devices from being options in the subscription panel. For example if we don't have SMS capability...
View ArticlexMatters Version 5 - Merged Administration Accounts
Hello, Can somebody tell me if its possible to merge the Administrator accounts in Version 5? I am trying to build a generic device engine and its VERY frustrating having to switch between logins to...
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