Sync running on its own?
Somthing happened over the past couple of weeks where we can't delete accounts from xmatters. I believe the sync tool did something without my knowledge. How do I fix this? At the very least I need a...
View ArticleHow do I send the XM username of the person accepting a request back into HP...
We have XMatters integrated with HP BSM-OMi 9.01 and everything is going swimingly except for 1 nagging annoyance.... I can't get the username of the xmatters user accepting a request to sync back into...
View ArticleIs there a recommended way to resend a notification to a single user device...
If a notifcation is sent to a user it may go to multiple devices simultaneously. If the notification requires a response from the user (e.g.'1') and the user enters "There once was a man from...
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Want to monitor temperature, moisture, doors and more?
Say "hi" to Twine: Twine is a neat little project that started on Kickstarter. Definitely go to their web site and read up on it. Their current notification options are email, SMS, LED blinking and...
View ArticleBusiness Continuity Logo
Does anyone have a "business continuity" logo they wouldn't mind sharing with me? I'd like to use it on all of our Business Continuity documentation in conjunction with our company logo. It would...
View ArticleSync running on its own?
Somthing happened over the past couple of weeks where we can't delete accounts from xmatters. I believe the sync tool did something without my knowledge. How do I fix this? At the very least I need a...
View ArticleThe Sentinel service failed to start
Hi all, Just did a fresh install on my Windows Server 2003 R2 SP2 x86-64 system (all patched till today).Installed the xMatters 4.1 with all new and shiny installer (xm410-Windows-Win32(NewInstaller...
View ArticleSend message with out ID
Hello. I would like to know if it is possible that you help us with this situation. I have the next script that works fine. /global/proactive/APClient/APAgent/APClient --map-data default 8 "Alive de...
View ArticleNot able to validate the text phone
Hi , we are trying to configure the SMS service for the AT & T service provider . we already configure the tap provider details & user service provider detailswhile validating the device...
View ArticleInvalid Content-Type:text/html. Is this an error message instead of a SOAP...
We are setting up our integration to HP Service Manager. We have our AP webservices fronted by IIS in order to enfoce SSL as well as in our prod environment let the webservcies be load balanced along...
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Blank emails
Hello community... I have seen this problem pop up from time to time and I'm curious who else has run into it and what we might be able to do about it. We are getting completely blank emails sent...
View ArticleBug with the handling of international Area Code in xMatters 5 when sending SMS?
Hello, Is there a known bug with the handling of international Area Code in xMatters 5 ? Or should I open a case? We have the problem that the + is not sent with the number to our Provider (see the...
View ArticleMultiple Group Checkbox Recipients requirement:
I Have a requirement where , i will be building the multiple group checkbox recepients section,Each section has a group and one to many recipients .I am populating each recepients under categories with...
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Syntellect USB UltraPro Device Drivers
Does anyone know where I can get the driver for the Syntellect USB Key / Dongle?
View ArticleHow to change the format of browser content?
Hi, We have installed xMatters 5.0.8 with SCOM and BPPM integrations.We have added additional values to the integration, changed the EMAIL and SMS content to our needs and now i have tried to change...
View ArticleThe Sentinel service failed to start
Hi all, Just did a fresh install on my Windows Server 2003 R2 SP2 x86-64 system (all patched till today).Installed the xMatters 4.1 with all new and shiny installer (xm410-Windows-Win32(NewInstaller...
View ArticleInvalid Content-Type:text/html. Is this an error message instead of a SOAP...
We are setting up our integration to HP Service Manager. We have our AP webservices fronted by IIS in order to enfoce SSL as well as in our prod environment let the webservcies be load balanced along...
View ArticleHTTP ERROR: 404 on New IIS Redirect installation
We are just installed Version 4.1 fronting with IIS 7.5. We followed the installation and got an successful http://localhost/jkmanager but when got to the http://localhost/xmatters/we are getting: HTTP...
View ArticleService now integration data synchronization with Alarmpoint
hi, i am trying to perform the data sync from service now to alarmpoint . We are getting some error message. soapResponse: <faultstring>The endpoint reference (EPR) for the Operation not found is...
View ArticleDoes xMatter have the ability to keep "people" in sync between xMatters &...
Question: Does xMatters have a group sync that will populate Remedy support groups with the same people in the xMatters group? The functionality does not have to be 2-way nor does it need to...
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