JVM option -Xss | Set Thread Stack Size
Has anyone adjusted this value for their xMatters JVMs?Does xMatters have a minimum value for this setting? On Windows 2008 R2 x64 with 4GB of RAM and xMatters Web Server the ONLY application installed...
View ArticleServiceNow - Calgary release?
Hey guys, I have a question from a client about the Service Now Calgary release. The current SNC integration says it is certified against Berlin. Are there any changes or concerns when upgrading to...
View ArticleIntegration to Microsoft service manager
Hi, Do you have any plans of integration to microsoft servicemanager ? RegardsBjarne
View ArticleNeed to delete multiple users using webservice
Hi, Can anyone guide how to use DELETE USER webservice to delete multiple users in xMatters? Thanks,kamesh
View ArticleWill the BMC BPPM integration version 1.1.2 work with xMatters 5.0
I am going to install xMatters 5.0 and I was wondering if the integration for BPPM version 1.1.2 will work?
View ArticleMS SQL Server 2012 support
We are hoping to co-locate our next xMatters database on the same server as a new HP Operations for Windows database. Release 9 of OMW supports MS SQL Server 2012. When will xMatters support for 2012...
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How to add a Calendar Widget to the mobility client for Service Manager
Hey kids, Date pickers are always nice as they allow you to pick a date instead of typing in all those numbers and symbols. The xM developer's guide lists some javascript libaries to do some neat...
View ArticleSend message with out ID
Hello. I would like to know if it is possible that you help us with this situation. I have the next script that works fine. /global/proactive/APClient/APAgent/APClient --map-data default 8 "Alive de...
View ArticlePerson/Group already notified in the email notification
Hello,Is there anyone who has implemented below functionality or any ideas on implementing this? Say there is a coverage with escalation in the order of A,B,C with delay of 5 min. between each....
View ArticleDeadlocks / Deadlocked
In my application server logs, I'm seeing a lot of entries such as: 2012-05-17 16:57:02,130 [NotificationDispatcherInternalEventTimer] ERROR - - Transaction (Process ID 192) was deadlocked on lock...
View ArticlexMatters 5.0.9: voice utilities need to be installed?
Just installed a new Phone Device Engine on our newly installed xMatters 5.0.9 environment. When attempting to start the Phone Device Engine, the device's log file shows an error reading:"ERROR - -...
View Articlehealthcheck failing, port only on loopback only
hi folks, I have a new install of xmatters 5.0.8 . so far 3 nodes, web, app and notidication. I am unable to get the healthcheck working. port 50000 is allowed over the network, but on the app server (...
View ArticleISAPI_redirect is not working on Windows 2008 R2
Hi, We installed xmatters alarmpoint 4.1.0 build.696 on Windows 2008 R2 VM node.Alarmpoint installed succesfully and the jetty web server is accessible with the default url...
View ArticleOMU integration errors
I've noticed that AP sends an error when an alert was already acknowledged in OMU. For instance node xyz goes down. OMU creates a message that goes out though AP that the node is down. Node comes up...
View ArticleBusiness Continuity Logo
Does anyone have a "business continuity" logo they wouldn't mind sharing with me? I'd like to use it on all of our Business Continuity documentation in conjunction with our company logo. It would...
View ArticleWhat is the recommended way to do Crystal and/or SAP reports against the...
What is the recommended way to do Crystal and/or SAP reports against the xmatters DB? We are a new client - and looking to see how reporting can be done. We have both Crystal and SAP reporting tools...
View Articlecross-site scripting vulnerability for Integration Agent?
Hi, It seems the latest Integration Agent is vulnerable to cross-site scripting attacks... Has anyone implemented any measures to prevent this or are their any patches availible? For example, it is...
View ArticleCan we send manual Email alert from Xmatter
HI All, I am facing ssue with Remedy and Xmatter integration and to figure out that whether there is issue with configuration which i did in alarm point or Remedy,I want t to try if i can send directly...
View ArticleMobile xM app for on premise environments?
Hi community and xM peeps, I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...
View ArticleSending SMS through xMatters
Hello All,Currently we are sending SMS over SMTP but trying to look for any SMS aggregator that we can use insteading of sending it over SMTP.Is there anyone who is using SMS aggregator like...
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