How to get CSS formating in email notifications to display correctly in GMail.
If you send email notifications to GMail accounts, have you noticed that the message is not formated with the HTML table that is specified in the Action Script Package presentation script? This is...
View ArticleIntegration with NNM 9.23
All, I have a question. We currently have NNMi 9.23 in our environment. I'm wondering if anyone has experience running the xMatters HP NNM 9.1 integration on NNM version 9.2x? Thanks,Michael StevensHP...
View ArticleRed Hat Linux Vs Oracle Linux
Hi,This question will be to xMatters team.When I read the document on the different Linux OS thats supported mentions Red Hat Enterprise 5.2.What about Oracle Linux Enterprise 5.2? Will that be...
View ArticleSIP registration fails with SIP/2.0 404 Not found
I have xM 4.1 Patch 6 on Server 2003 VMware session connecting to Asterisk 1.4.36. When executing the registing phase, an error occurs:2011-05-04 16:18:30,029 [EventScannerThread] DEBUG - -...
View ArticleNot able to send test message through alarm point.
Hello, We have AP integrated with HP OMW in our environment. We are unable to receive notifications from xMatters (AlarmPoint). What could be the reason for this? The integration is working fine and...
View ArticleNagios with xMatters
This question was brought over from our old (user) community site. The original posting was by Muriel Kniffin Has anyone been able to successfully integrate with Nagios?
View ArticleMobile xM app for on premise environments?
Hi community and xM peeps, I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...
View ArticlexMatters 5.0.9: voice utilities need to be installed?
Just installed a new Phone Device Engine on our newly installed xMatters 5.0.9 environment. When attempting to start the Phone Device Engine, the device's log file shows an error reading:"ERROR - -...
View ArticleISAPI_redirect is not working on Windows 2008 R2
Hi, We installed xmatters alarmpoint 4.1.0 build.696 on Windows 2008 R2 VM node.Alarmpoint installed succesfully and the jetty web server is accessible with the default url...
View ArticleText phone is not able to validate
hi , we configured the service provider properly and we added the text phone device while validating in device log file i am getting error message as connection failure .please help us to...
View ArticleWant to monitor temperature, moisture, doors and more?
Say "hi" to Twine: Twine is a neat little project that started on Kickstarter. Definitely go to their web site and read up on it. Their current notification options are email, SMS, LED blinking and...
View ArticleNot able to validate the text phone
Hi , we are trying to configure the SMS service for the AT & T service provider . we already configure the tap provider details & user service provider detailswhile validating the device...
View ArticleBusiness Continuity Logo
Does anyone have a "business continuity" logo they wouldn't mind sharing with me? I'd like to use it on all of our Business Continuity documentation in conjunction with our company logo. It would...
View ArticlexMatters Web Service Access (Error) while using c#.net Code
HI, We are facing issues while instantiating the webservice call. Below is the error we are getting while accessing the class.Here we are using the c#.net code to access the xmatterst webservice call....
View ArticleMobile xM app for on premise environments?
Hi community and xM peeps, I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...
View ArticleNot able to send test message through alarm point.
Hello, We have AP integrated with HP OMW in our environment. We are unable to receive notifications from xMatters (AlarmPoint). What could be the reason for this? The integration is working fine and...
View ArticleAPSDI:Alarmpoint Integration console in Remedy is Showing inactive alerts
Hi ,APSDI:Alarmpoint Integration console in remedy states the console has Currently active Alarmpoint actions, but i see the console is also showing the Externally Terminated alerts in the Console....
View ArticleError with OM and alarmpoint integration
Hi I have installed HP OM 9 an it is integrated with alarmpoint but I have this error, and dont have event in alarmpoint, everyone cab help me? thaks 2012-01-16 18:02:26,903 [Thread-23] ERROR - The...
View ArticleMobile xM app for on premise environments?
Hi community and xM peeps, I have asked this and been answered this a few times, but after a few weeks I get ambushed by a client and I seem to have forgotten all that was said... So, what is the...
View ArticleJava Client issues (Service Desk Integration)
I'm having some issues with the Service Desk integration agent. We seem to get timout and out of memory errors with java when Service Desk has to push a lot of incidents through. Does anyone know a way...
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