ISAPI_redirect is not working on Windows 2008 R2
Hi, We installed xmatters alarmpoint 4.1.0 build.696 on Windows 2008 R2 VM node.Alarmpoint installed succesfully and the jetty web server is accessible with the default url...
View ArticleHow to respond to GSM text with just a 1 or 2
We are receiving tsms via GSM modem. Currently, to respond, we have to copy thesms id <12345678> RES Clear to respond. I think Doug Peete said in his webinar last weekthat there was a way to set...
View Articlehealthcheck failing, port only on loopback only
hi folks, I have a new install of xmatters 5.0.8 . so far 3 nodes, web, app and notidication. I am unable to get the healthcheck working. port 50000 is allowed over the network, but on the app server (...
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No luck (yet) getting xMatters & HP NNMi communicating
I'm working through the xMatters PDF for installing xMatters Lite 4.1.0 and getting it to communicate with HP NNMi 9.10. I've gotten to the end of chapter 2 where you take a device offline that NNMi...
View ArticleService now integration data synchronization with Alarmpoint
hi, i am trying to perform the data sync from service now to alarmpoint . We are getting some error message. soapResponse: <faultstring>The endpoint reference (EPR) for the Operation not found is...
View ArticleCA Spectrum - Subscription Panel Issue
Hello All, Im working on an xMatters inetgration with CA Spectrum and am having an issue with the lookups for the Subscription Panel. Both MNAME and and MTYPE Values are lookups and the panel has the...
View ArticlePOC - Alarm Point Integration Agent install
Dear All, I know this is most likely a "newbie" question, but............. We are currently doing a POC of AlarmPoint to interface with BMC ProActiveNet.I have installed AlarmPoint on Win2008 R2, no...
View ArticleBusiness Continuity Logo
Does anyone have a "business continuity" logo they wouldn't mind sharing with me? I'd like to use it on all of our Business Continuity documentation in conjunction with our company logo. It would...
View ArticleUsers I Supervise
Hello All,I’m in the beginning stages of learning and configuring xMatters and I’m a little confused on “Group Supervisors” and “Users I Supervise”. If a user is made the Supervisor of a group, should...
View ArticleSIP registration fails with SIP/2.0 404 Not found
I have xM 4.1 Patch 6 on Server 2003 VMware session connecting to Asterisk 1.4.36. When executing the registing phase, an error occurs:2011-05-04 16:18:30,029 [EventScannerThread] DEBUG - -...
View ArticleHow to Identify if all the service providers of a text meassage is working
Team,How to Identify if all the service providers of a text meassage is working.some Service providers are not working but when validating hte device , the notificatio/event report shows as...
View ArticleInvalid Content-Type:text/html. Is this an error message instead of a SOAP...
We are setting up our integration to HP Service Manager. We have our AP webservices fronted by IIS in order to enfoce SSL as well as in our prod environment let the webservcies be load balanced along...
View ArticleIs anyone using AlarmPoint 4.1 and the Cisco SIP Gateway?
This was brought over from our old (user) community. This was originally posted by Shawne Pierson:
View ArticleDoes xMatters have the ability to include everyone who received the...
Our previous notification system before xMatters would include everyone who was part of the notification on the To: line of the e-mail so that anyone who received the notification could easily "Reply...
View ArticlexMatters Web Service Access (Error) while using c#.net Code
HI, We are facing issues while instantiating the webservice call. Below is the error we are getting while accessing the class.Here we are using the c#.net code to access the xmatterst webservice call....
View ArticleCustom page for supervisor to show user's group device validation status
Hi, I'd like to help our group supervisor to check that the user within the group they supervise have all validated at least one device. 1) As anyone developed such custom page? The output would look...
View ArticleAlarmPoint Integration Agent 4.1.0
Hello Everyone, I am new to AlarmPoint Integration Agent and having few questions about it. 1) Where I have to install APIA i.e. on AlarmPoint Servers (Web or Application or Notification if they are...
View ArticlexMatters Integration with Cisco Unified Communications Manager v8.5
I am currently working on a project that requires xMatters to integration with Cisco Unified Communications Manager v8.5. This is not currently a version of CUCM with which xMatters is certified to...
View ArticlexMatters SIP integration with Nortel CS1000 PBX
Hi Nick, Do you know if AlarmPoint / xMatters has certified Avaya for a Nortel CS1000 PBX system? If not, do you know what we need to do to start working towards having the integration certified?...
View ArticleAfter installing alarmpoitn agent integration module,I am not gettign email...
HI All, What we are trying to achieve:By this integration we want,Alarmpoint to send E-mail notification to the user who are avilable in shift for any P1 ticket. Issue:We are not getting Emails,after...
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