Error with OM and alarmpoint integration
Hi I have installed HP OM 9 an it is integrated with alarmpoint but I have this error, and dont have event in alarmpoint, everyone cab help me? thaks 2012-01-16 18:02:26,903 [Thread-23] ERROR - The...
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Send Email to AlarmPoint and Generate Mass Notification
I'm working on setting up tweakmarketing's AEP (Advanced Email Parser) so we can send an email to AlarmPoint and generate a Mass Notification. Does anyone have any pointers or suggestions they would...
View ArticleAPSDI:Alarmpoint Integration console in Remedy is Showing inactive alerts
Hi ,APSDI:Alarmpoint Integration console in remedy states the console has Currently active Alarmpoint actions, but i see the console is also showing the Externally Terminated alerts in the Console....
View ArticleHow do I match multiple values when creating a subscription?
We're using xmatters on demand and I'm trying to create a subscription to get notified. I wanted to get notified when a particular attribute contains "disk" or "usage" or "mount". Furthermore, I...
View ArticleIs the Report functionality turned on at install?
We are using version 4.0 and I am looking through the documents about creating a Group Performance report but this option isn't there, our profile has the necessary permissions, I have spoken to our...
View ArticleUsers I Supervise
Hello All,I’m in the beginning stages of learning and configuring xMatters and I’m a little confused on “Group Supervisors” and “Users I Supervise”. If a user is made the Supervisor of a group, should...
View ArticleHow to terminate active Notifications thro back end ..
Hi, we are using service now as management system and xmatters(alarmpoint) version 4.1 patch 9 Notification agent is down.. once we re-start the notification agent all the events are getting...
View ArticleISAPI_redirect is not working on Windows 2008 R2
Hi, We installed xmatters alarmpoint 4.1.0 build.696 on Windows 2008 R2 VM node.Alarmpoint installed succesfully and the jetty web server is accessible with the default url...
View ArticleIssues connecting to LDAP server
Hello,I'm getting the following errors, while trying to log on using my AD credentials, after stting up the LDAP connection. Find attached a screenshot of my LDAP connection settings. 2012-10-11...
View ArticleISAPI_redirect is not working on Windows 2008 R2
Hi, We installed xmatters alarmpoint 4.1.0 build.696 on Windows 2008 R2 VM node.Alarmpoint installed succesfully and the jetty web server is accessible with the default url...
View ArticleIntegration with NNM 9.23
All, I have a question. We currently have NNMi 9.23 in our environment. I'm wondering if anyone has experience running the xMatters HP NNM 9.1 integration on NNM version 9.2x? Thanks,Michael StevensHP...
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Send Email to AlarmPoint and Generate Mass Notification
I'm working on setting up tweakmarketing's AEP (Advanced Email Parser) so we can send an email to AlarmPoint and generate a Mass Notification. Does anyone have any pointers or suggestions they would...
View ArticleProblem with Scenarios
I need help with understanding and setting up scenarios. From how it was presented to us from xMatters: Scenarios are used to send pre-canned messages to a select group of groups. These messsage can...
View ArticleAlarmPoint Health Monitor has detected outbound-only communication
Issue on xMatters 4.1 Patch 019:Typical errors occurring in the AlarmPoint.txt. [HealthMonitorInternalEventTimer] ERROR - A system health event of type NODE_COMMUNICATION_EXCEPTION has been detected...
View ArticleRestrict the number of events Java Client processes
Hello,Is there way for us to limit the number of events that Java Client(4.1) processes for a particular integration?For example, say we want to limit that only 100 events/min. are processed by Java...
View ArticleIntegration Agent 5.1 and 5.0.10 web service
Hello,I am facing issue with making IA 5.1 work with 5.0.10 web service.In IAConfig.xml, if I set the web service to:http://<server>/api/services/xmatters-5.0.10 and then try to start the IA, I...
View ArticleService now integration data synchronization with Alarmpoint
hi, i am trying to perform the data sync from service now to alarmpoint . We are getting some error message. soapResponse: <faultstring>The endpoint reference (EPR) for the Operation not found is...
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Upgrading to AlarmPoint / xMatters Enterprise
I'm presently working on upgrading our AlarmPoint Environment from a single server, AlarmPoint Professional installation to a six server AlarmPoint Enterprise installation Ex-cit-ing!!! Does anyone...
View ArticlexMatters SIP integration with Nortel CS1000 PBX
Hi Nick, Do you know if AlarmPoint / xMatters has certified Avaya for a Nortel CS1000 PBX system? If not, do you know what we need to do to start working towards having the integration certified?...
View ArticleBMC ProactiveNet (BPPM), anyone?
A number of clients have contacted the Client Assistance Team to find out if we have a BMC BPPM integration. What folks don't always realize is BPPM is built on BEM, so you should just be able to use...
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