I know there are only 3 priority threshold options HIGH, MEDIUM, LOW. However, can we have those 3 options equate to separate Priority Threshold Definitions by Device? For example...
The Business Management System we use has P1 through P4.
For E-mail Device Priority Thresholds
HIGH - P1-Critical and P2-High Events
MEDIUM - P1-Critical, P2-High, and P3-Average Events
LOW - All Events (P1, P2, P3, and P4)
For SMS Device Priority Thresholds
HIGH - P1-Critical Events
MEDIUM - P1-Critical and P2-High Events
LOW - P1-Critical, P2-High, and P3-Average Events
Configured this way, no P4 events could be sent via SMS.