Getting this error between xMatters 4.1.0 and Avaya SIP 6.0 - when injecting an event to a user with a phone device configured.
This is the the Alarmpoint.SIP.txt log file on the notification server node.
Thoughts?
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - Looking for participant with dialog: gov.nist.javax.sip.stack.SIPDialog@4040a3 among 1 calls
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - Found a participant: com.invoqsystems.apex.component.device.engine.phone.sip.service.call.SipParticipantImpl@1ccf808
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - The change state for participant is triggered. ("Unknown" <sip:14044511152@10.227.99.19>:CONNECTING)
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - <=SIP/2.0 404 Not Found (No route available)
Via: SIP/2.0/UDP 170.173.205.91:5060;branch=z9hG4bK-313333-75340f92b70bedc8ed8db15d6b669823
To: <sip:14044511152@10.227.99.19>;tag=933261295*1*016asm-callprocessing.sar308470538~1311636472783~-831655984~1
From: "Providence" <sip:xmatters@10.227.99.19>;tag=524aee31
Call-ID: 061fe1c92bfe127be86a163625e4b95f@170.173.205.91
CSeq: 300079 INVITE
Record-Route: <sip:29246373@10.227.99.19;transport=udp;lr>
Server: AVAYA-SM-6.0.2.0.602004
Content-Length: 0
2011-07-25 16:27:52,823 [EventScannerThread] ERROR - - SIP error is signaled: error code: 404, error message: Not Found (No route available)
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - Looking for participant with dialog: gov.nist.javax.sip.stack.SIPDialog@4040a3 among 1 calls
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - Found a participant: com.invoqsystems.apex.component.device.engine.phone.sip.service.call.SipParticipantImpl@1ccf808
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - The state for participant sip:14044511152@10.227.99.19 is changed: CONNECTING => FAILED
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - The change state for participant is triggered. ("Unknown" <sip:14044511152@10.227.99.19>:FAILED)
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - RTP the streams are stopped
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - All RTP resources allocated are released
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - The state for call is changed: CREATED => ENDED
2011-07-25 16:27:52,823 [EventScannerThread] DEBUG - - The change state for call is triggered. (a8a3e55f-21fe-406f-8518-ac13a520d994:ENDED)