May 12, 2011 12:45 PM (in response to Nick DeSimone)
SIP registration fails with SIP/2.0 404 Not found
Hi Nick - I'm receiving 404 errors on our VM alarmpoint server too. We are not using Asterick, we are trying to use an Avaya SIP Gateway. Any ideas on what we are doing wrong?
2011-05-12 14:16:48,465 [EventScannerThread] DEBUG - - <=SIP/2.0 404 Not Found
2011-05-12 14:16:48,465 [EventScannerThread] ERROR - - SIP error is signaled: error code: 404, error message: Not Found
2011-05-12 14:16:48,480 [EventScannerThread] DEBUG - - The state for participant sip:phonenumber@domain.org is changed: INITIAL_OUTBOUND_CALL => FAILED
May 12, 2011 1:07 PM (in response to Brandy Reid)
Brandy, since you use Avaya, you might want to pass this (Configuring Avaya SIP for use with xMatters (alarmpoint)) along to your telco team. We spent a great deal of time working with the Avaya folks to put together a solid SIP solution for our clients. Please let us know if that helps.
May 12, 2011 1:22 PM (in response to Brandy Reid)
Great. The documents cover both the xMatters and Avaya configuration details so hopefully you and your team find them useful. If you're still stuck, let us know.