Hello...
We are facing a weird issue with xmatters. SMTP notifications are delivered immediately, but the SMS (Send using SMPP), are send with a 30 minute delay. We have checked with wireshark and the smpp packets are send with that 30 minute delay. Once the packets arrive to the SMS machine, they are send immediately and no errors reported.
Logs show this
2012-07-12 15:37:54,823 [smppEngineManager-process-pool-thread-1] ERROR - - SMPP: Sending failed. Null response from the server
2012-07-12 15:37:54,838 [smppEngineManager-process-pool-thread-1] WARN - - Recoverable transport failed for device engine SMPP. Exception com.invoqsystems.apex.component.device.engine.exceptions.TransportRecoverableException: <message>com.invoqsystems.apex.component.device.engine.exceptions.TransportRecoverableException: <message>SMPP: Sending failed. Null response from the server</message></message>
2012-07-12 15:38:55,981 [smppEngineManager-process-pool-thread-1] ERROR - - SMPP: Sending failed. Null response from the server
2012-07-12 15:38:55,981 [smppEngineManager-process-pool-thread-1] WARN - - Recoverable transport failed for device engine SMPP. Exception com.invoqsystems.apex.component.device.engine.exceptions.TransportRecoverableException: <message>com.invoqsystems.apex.component.device.engine.exceptions.TransportRecoverableException: <message>SMPP: Sending failed. Null response from the server</message></message>
2012-07-12 15:40:05,092 [smppEngineManager-process-pool-thread-5] ERROR - - SMPP: Sending failed. Null response from the server
2012-07-12 15:40:05,092 [smppEngineManager-process-pool-thread-5] WARN - - Recoverable transport failed for device engine SMPP. Exception com.invoqsystems.apex.component.device.engine.exceptions.TransportRecoverableException: <message>com.invoqsystems.apex.component.device.engine.exceptions.TransportRecoverableException: <message>SMPP: Sending failed. Null response from the server</message></message>
BR
Alberto