The current Java Client installer has not been tested / built for Win2k8. Running the installer as per the current doc will result in an incomplete installation of the Java Client (no executables or service is installed).
Here is a workaround to successfully installing the Java Client on Windows 2k8:
Download the bits from the xMatters website.
- Unzip the package.
- Find the Java installer executable.
- Right-click Properties
- Go to the Compatibility Tab
- Select settings to run the installer in Win2k3 compatibility mode from pull down menus.
- Select settings to run the installer as Administrator.
- Now, run the installer and follow steps on the Java Client Install Guide.
The above works for both Java Client 4.0 and 4.1 installers. The above should result in a Java Client service and all executables properly created under c:\APAgent directory.